Module 4: Soft skills
Unit 1 Communication for stakeholders’ engagement
3 Topics
Topic 1 Business communication
Topic 2 Internal communication
Topic 3 Personal Communication skills
Unit 2 Flexibility in a changing environment
2 Topics
Topic 1 Problem solving
Topic 2 Cultural and emotional intelligence
Interview Video
Activities
1 Quiz
Activities M4
Further readings
References
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Further readings
Module 4: Soft skills
Further readings
10 Must-Have Communication Skills for Business Success
https://www.salesforce.com/ca/blog/2015/06/10-communication-skills-for-business-success.html
4 Types of Communication and How to Improve Them
https://www.indeed.com/career-advice/career-development/types-of-communication
https://www.ocr.org.uk/Images/168829-the-ocr-guide-to-presentation-skills.pdf
https://www.uj.edu.sa/Files/1001210/Subjects/Chapter%205%20Listening%20Skills%20%20.pdf
https://streamgo.co.uk/articles/comms-tools-2022
https://open.library.okstate.edu/speech2713/chapter/problem-solving-and-decision-making-in-groups/
https://www.theselfemployed.com/4-tips-improving-cultural-intelligence-workplace/
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